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September 16, 2005
Hi Ken and everyone at SiteSell,
Marney here again. It's been a while and I've been wanting to check in with you, but you've just made me so
darn busy with all the good things that have been happening with us!
Let me tell you about the "tangible" stuff first:
Traffic continues to grow.
We just added our 6th paid staff member.
We now sell 700 products, ranging from hard goods to passive income eProducts
through our eCourse and eBook catalogs, all via Paypal shopping cart. I know
you include merchant accounts and all that now, but really... why make it
complicated? We do just fine keeping it simple!
What else are we doing with our SBI! site? What aren't we doing? Ken, you were
right, way back when... there are no limits. Artella has:
- 3 newsletters with great open rates
- 12 online discussion groups
- an active chat room
- 2 blogs
- a community of creative individuals who just floor me with their uniqueness and creativity, and who express that finding the Artella Web site has been like finding a family. They are loyal, and they love spreading the word.
Now for the important stuff, the intangibles...
You know, the stuff inside that dances around with the beat of one's heart...
The more that my business has grown, the more I've been able to really define
what it is I want, and the roles that I really want to play. "Play" is a key
word, because work in general is very spontaneous and kid-like for me.
I've
been able to fine tune my roles and pattens in my company and create an
environment for employees to do the same. We talk about their interests and
strengths and work around those to figure out how they can best fit in with the
directions in which Artella is growing.
I love writing the rules. I was sort
of a bratty kid and never one to color inside anyone's lines. The more successful
that the "outer" stuff reflects, the more the "inner" stuff gets to reflect my
outsidethelineism. :-)
I never EVER worry about competition. Artists are fiercely competitive by
nature - it's our survival instinct, so this is really a huge revelation. I
first learned about overdelivering from SBI!, and it really made sense to me.
From my early days with SBI!, starting out with quality content helped me feel
that I was giving something to people, rather than simply trying to "make money".
So from the very beginning, I've kept the overdelivery (C T P M) model intact, and
because I know every aspect of the site is 100% authentic, I never EVER worry
about competition.
If someone comes to my Web site and they connect, experience
has shown they are pretty much there for the long haul to enjoy, participate,
buy, refer, share, build, connect. When people come to the site and they don't
connect, it's no problem at all - because the beauty of the Net is that there
are plenty of other places where they CAN find the kind of voice, the kind of
resource that's just for them. What this does to reduce stress level is amazing!
I'm teaching others to do exactly what I've done
Teaching is remarkably rewarding. I would not have predicted it to be so, and I certainly would never
have seen myself in this role. I've created programs designed to help creative
folks develop, write, design, test out, and market e-courses, teleclasses, and
virtual workshops, and these programs were originally geared toward artists and
writers specifically but they've attracted a wide range of entrepreneurs who
connect to the right-brained way that I approach business building.
Over 50
individuals have now graduated from my 4-month "YOU * U" program and many now
have successful Web businesses of their own (many using SBI!). "Teaching people
how to fish", especially creative people who thought that "traditional" business
books and resources never applied to them (and I know about that -- before
Sitesell, I was one of them), has been enormously gratifying.
Last year I wrote you, it was right before Artella's first "in person" retreat
in Connecticut. Here we are a year later, and once again, in three weeks
another retreat is about to take place
(www.ArtellaWordsAndArt.com/retreat.html), but this time with even more people,
more workshops, and more bestselling authors present.
I said then that I was happier than I had ever been
I also said then that I owed it all to SBI!.
How could I have known that I could feel and believe those statements even more,
a year later? 'Cause I am even happier, on a soul level, than I was, then. And
I appreciate SBI!, for what it has done for my business and my life, today even
more than I did a year ago.
You know the way you talk about that Special Freedom Prize "inside every box of SBI!"?
I found it, Ken.
~Marney
Marney K. Makridakis
Founder/Editor
Artella ~ the waltz of words and art
www.ArtellaWordsAndArt.com
a magazine and support network for writers, artists, and creative spirits
Back to original case study
Update Dec 2004
Update May 2006
Update May 2008
Update Sept 2009
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